FAQ

Frequently Asked Question : Support 24x7
call on +91-72318-72318 and mail to hello@itsbooknow.com


You can send a request to us at hello@itsbooknow.com and we will revert to you within 24 hours with options of hotels and resort as per your requirements.
Star Ratings are used to categorize hotels based on their overall quality, level of service, food standards and other amenities. The same will vary depending on various criteria outlined by the relevant issuing bodies of each country.
  • 1 Star - Majority will be small, independently owned properties. There is likely to be limited meals and facilities.
  • 2 Star - Varying from small to medium sized properties offering more extensive facilities. Reception and staff will aim for a more professional presentation than one star level and a wider range of services, including food and drink is likely to be found. Some rooms may be provided with en-suite facilities, but this is not guaranteed.
  • 3 Star - Hotel Properties will usually be of a size to support higher staffing levels and with a greater quality and range of facilities. Reception and public areas will be more spacious. All bedrooms should come with en-suite facilities and room service may be available.
  • 4 Star - At this level, there should be a noticeable difference of quality in the furnishings, decor and equipment. Bedrooms are usually more spacious than those found in lower starred properties. Services such as porterage, 24-hour room service, laundry and dry cleaning may be available.
  • 5 Star - These properties should provide spacious and luxurious accommodation throughout the Hotel. Formal service and flawless attention to the guests requirements should be provided.
There are essentially four meal plans - 1) European Plan - room only, 2) Continental Plan - room with breakfast, 3) Modified American Plan - room with breakfast, lunch or dinner, 4) American Plan - room with breakfast, lunch and dinner.
On completion of your booking online, you'll receive booking reference number by us and booking confirmation voucher by hotel on your email ID. In case you don't receive it within an hour of booking, please call our call center (72318-72318) and quote your booking reference number.
We'll send you an email confirmation for your hotel booking.
The time it takes for a hotel to get your reservation information will vary by specific hotel and arrival date. In most cases the hotel should receive the reservation information within 12 hours of the time you made your booking (except for nights and weekends when the hotel reservation department is closed). Note that this doesn't apply to bookings made for the same day. Contact our relationship officer on +91 72318-72318 if you have questions.
For cancellation, click on link My Bookings which show on Header section. You can go to your booking panel and cancel it easily.
Yes, you can talk to relationship officer and hotel manager to make changes due to defer condition on hotels, however, cancellation charges as imposed by the hotel may apply.
Its Book Now will not charge any fees against Cancellation. The hotel concerned might cancellation charge a fee as mentioned in Terms and Condition at the time of Booking. Please check the cancellation charges and talk to Hotel Manager and relationship officer before cancel.

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